Understanding Your Water Use

Understanding how you use water is the crucial first step in making changes to reduce your water use and your water bill. Milpitas is excited to introduce our new customer portal, WaterSmart, which is a great tool that allows you to track and monitor your water consumption, as well as provide context to help you answer questions you may have about your past water use or water bills.

With WaterSmart, you can explore your water use practices and history to help you make more informed decisions and build better habits. Register for the WaterSmart Portal today to:

  • Find easy and effective tips to save water with step-by-step advice.
  • Learn how your water use compares to similar Milpitas households.
  • Find and fix possible leaks with automated notifications and email alerts.
  • Track your water use over time to see how you’ve become more efficient.
  • Understand where and when you are using the most water.

Registering for your WaterSmart account is quick and easy! Follow these simple steps to get started:

  1. Log on milpitas.watersmart.com.
  2. Enter your account number as listed on your water bill.
    • Note: Your account number is 7 digits, starting with 20.
  3. Update your profile with your property’s unique characteristics.
  4. Explore your water use!

Please contact our Water Conservation staff by calling the Water Conservation Hotline at (408) 586-2666, or send an e-mail to water@milpitas.gov. Our staff can assist you with signing up for the portal, or help answer questions regarding your water use and the portal.

WaterSmart on iPad