Senate Bill 272

Senate Bill 272 (JPG) Opens in new windowApproved on October 11, 2015, adds a section to the California Public Records Act requiring local agencies to create a catalog of Enterprise Systems by July 1, 2016, with annual updates.

Enterprise System

A software application or computer system that collects, stores, exchanges, and analyzes information that the agency uses that is both of the following:

  • A multi-departmental system or a system that contains information collected about the public.
  • A system that serves as an original source of data within an agency

Not Included

An Enterprise System does not include any of the following:

  • Information Technology security systems, including firewalls and other cybersecurity systems.
  • Physical access control systems, employee identification management systems, video monitoring and other physical control systems.
  • Infrastructure and mechanical control systems, including those that control or manage street lights, electrical, natural gas or water or sewer functions.
  • Systems related to 911 dispatch and operation or emergency services. Systems that would be restricted from disclosure by Section 6254.19.
  • The specific records that the information technology system collects, stores, exchanges or analyzes.


  1. Create a catalog of enterprise systems, containing:
    • Current system vendor
    • Current system product
    • System's purpose
    • A description of categories or types of data
    • The department that is the prime custodian of the data
    • The frequency that system data is collected
    • The frequency that system data is updated
  2. To make the catalog publicly available upon request
  3. To post the catalog in a prominent location on the agency's website


If the public interest served by not disclosing the information described clearly outweighs the public interest served by disclosure, the local agency may instead provide a system name, brief title or identifier of the system.

Data Category
CustodianCollection Frequency
Update Frequency
AcronisAcronisData BackupData Management and RetentionInformation TechnologyDailyDaily
Active.netThe Active Network IncRecreation class and facilities schedulingRecreation SoftwareRecreationAs NeededAs Needed
Adobe AcrobatAdobeProductivity and Document ManagementDocument ManagementInformation TechnologyAs NeededAs Needed
AltaroHornet SecurityData BackupData Management and RetentionInformation TechnologyDailyDaily
APBnetCritical Reach APBnetPublic Safety BulletinPublic SafetyPublic SafetyDailyDaily
Application XtenderPortford SolutionsArchiving for City documents and City recordsDocument ManagementInformation TechnologyDailyDaily
ArchiveSocialCivicPlusArchiving for City recordsData Management and RetentionInformation TechnologyAs NeededAs Needed
AssetPandaAssetPandaAsset ManagementAssetsInformation TechnologyAs NeededAs Needed
AutocadAutodeskComputer Aided DraftingDocument ManagementEngineeringAs NeededAs Needed
CalOppsCalOpps.OrgOnline Applicant SystemHuman ResourcesHuman ResourcesAs NeededAs Needed
CayentaHarris Computer SystemAccounts Receivable, Accounts Payable, PayrollFinancial SystemFinanceDailyDaily
Cisco Unified CommunicationsCiscoEnterprise Phone SystemPhoneInformation TechnologyDailyDaily
CivicEngageCivicPlusPosting of public information, alerts, and eventsWeb SiteAll DepartmentsAs NeededAs Needed
TRAKiT Community DevelopmentCentralSquareBuilding permit, Plan-Check, and Inspection SystemPermitting SystemBuilding, Planning, Engineering and Fire PreventionDailyDaily
DocuSignDocuSignDocument Approval ManagementDocument ManagementAll DepartmentsAs NeededAs Needed
DropboxDropboxFile Management and StorageFile ManagementInformation TechnologyAs NeededAs Needed
EncompassGeodesyGeographic Information SystemsGeographic Information SystemsInformation TechnologyDailyDaily
E-TimesheetMitrefinchTimekeepingTimekeepingFinanceAs NeededAs Needed
ArcGISESRIGeographic Information SystemsGeographic Information SystemsInformation TechnologyDailyDaily
FilemakerFilemaker IncDatabase and applications for tracking …DatabaseInformation TechnologyDailyDaily
HDL Business LicenseHDL CompaniesIssue and Track Business LicenseBusiness LicenseFinanceDailyDaily
HelpspotHelpspotHelpdesk SoftwareTechnology Work OrdersInformation TechnologyDailyDaily
MySQLOracleBackend Database ServerDatabaseInformation TechnologyDailyDaily
LucityCentralSquareMaintenance Management SystemWork OrdersPublic WorksDailyDaily
MachformAppNitro SoftwareWeb Based FormsDocument Forms ManagementInformation TechnologyAs NeededAs Needed
Microsoft 365MicrosoftEmail and ProductivityEmail and Information ManagementInformation TechnologyDailyDaily
Microsoft SQL ServerMicrosoftBackend Database ServerDatabaseInformation TechnologyDailyDaily
Municipal CodeCivicPlusMunicipal Code and Ordinances PublicationDocument ManagementCity ClerkAs NeededAs Needed
Municode MeetingsMunicipal Code CorporationAgenda ManagementCity ClerkCity ClerkAs NeededAs Needed
NetfileNetfileForm 700 Entry and ManagementCity ClerkCity ClerkAs NeededAs Needed
NextRequestCivicPlusPublic Records Request ManagementCity ClerkCity ClerkAs NeededAs Needed
OpenGov BudgetOpenGovBudgeting and Transparency ApplicationBudgetFinanceAs NeededAs Needed
OpenGov ProcurementOpenGovProcurement SystemPurchasingFinanceDailyDaily
Oracle SQLOracleBackend Database ServerDatabaseInformation TechnologyDailyDaily
PagerDutyPagerDutyCritical Event Notification and ManagementTechnology Work OrdersInformation TechnologyAs NeededAs Needed
ProjectDoxAvolve SoftwareElectronic Plan SubmissionDocument ManagementPlanningAs NeededAs Needed
RestreamRestream, Inc.Video StreamingVideo ManagementInformation TechnologyAs NeededAs Needed
Sage Fixed AssetsSage SoftwareAsset ManagementAssetsFinanceAs NeededAs Needed
SeeClickFix - 311SeeClickFixCitizen Request (website and mobile apps)WebsiteInformation TechnologyAs NeededAs Needed
SmartSheetSmartSheetProject ManagementProject InformationAll DepartmentsAs NeededAs Needed
SunproZollFire Record Management SystemPublic SafetyPublic Safety DepartmentsDailyDaily
Sybase AfariaSAPBackend Database ServerDatabaseInformation TechnologyDailyDaily
SymproEmphasysInvestment TrackingFinancial SystemFinanceAs NeededAs Needed
TableauTableau SoftwareData AnalyticsFinanceFinanceAs NeededAs Needed
TelestaffKronosTimekeeping, scheduling and notificationPublic SafetyPublic Safety DepartmentsDailyDaily
TelVueTelvueVideo BroacastingVideo ManagementInformation TechnologyAs NeededAs Needed
Variphy Call AnalyticsVariphyCommunications AnalyticsData AnalyticsInformation TechnologyAs NeededAs Needed
Veeam BackupVeeam SoftwareData BackupData Management and RetentionInformation TechnologyDailyDaily
Wdesk Budget BookWorkivaData PresentationFinanceFinanceAs NeededAs Needed
ZoomZoomVirtual MeetingsCity ClerkInformation TechnologyAs NeededAs Needed