Mission
The Information Technology Department supports the mission of the City by providing innovative, reliable, secure, and cost-effective technology services in the areas of telecommunications, data processing, desktop support, Geographic Information System (GIS) and technology systems management.
Description
This department provides automation planning, coordination of system procurement and implementation, administration of the City’s cyber security program, management of technology projects to fulfill customer-defined functional requirements, development, and maintenance of the City's technical architecture and infrastructure, partnering with key product and service providers, ensuring customer satisfaction, providing automation support and training development, support of the City's web site, implementation and support of security access systems and all automated data systems.
Key Services
The department provides key services to all City departments:
- IT Strategic Planning
- IT Project Management
- Technology Contract Management
- Development Services
- Servers and Application Support
- Infrastructure Support
- Public Information
- Security Access and Control
- GIS
- Helpdesk
Help Desk
For information technology support, please Email Information Technology Helpdesk.