Assistance for Tenants & Landlords

For any individuals in need of tenant/landlord dispute resolution, the City contracts with Project Sentinel. They can assist with informing residents of tenant and landlord rights and responsibilities, mediation between tenant and landlord, and arbitration. 

 Project Sentinel Tenant-Landlord contact info:                                                                                                                                                                           Email: info@housing.org                                                                                                                                                                                                       Phone: (408) 720 - 9888

The City contracts with Project Sentinel for its Fair Housing Center services. Project Sentinel is able to assist residents with education, counseling, and advocacy of fair housing laws. They also investigate of fair housing complaints. 

Project Sentinel Fair Housing Center contact info:                                                                                                                                                                       Email: fairhousing@housing.org                                                                                                                                                                                          Phone: (888) 324 - 7468

Milpitas Rent and Mortgage Relief Program

The City of Milpitas Rent and Mortgage Relief Program is now live! Eligible low-income can receive up to $5,000 in rent relief. Detailed eligibility requirements, application, and the latest information can be found on the City of Milpitas Rent and Mortgage Relief Program website. This program is funded by the American Rescue Plan Act of 2021.

The City of Milpitas has partnered with FORWARD to administer the City of Milpitas Rent and Mortgage Relief Program. For general questions, please email FORWARD or call 1-855-582-FWRD (3973).

Financial Assistance Programs

Rent Review Ordinance

The Rent Review Ordinance has created additional requirements to each tenant and landlord when a rent increase notice is delivered:

  • Tenants receiving a rent increase above 5% are entitled to request rent review. The request for rent review must be requested within 15 days of receiving the rent increase notice.
  • Landlords must provide specific noticing forms to tenants along with any notice to increase rents.
  • Tenants and/or landlords are encouraged to contact the City's designated service provider (Project Sentinel) at 408-946-6582 or email Project Sentinel.

For more details on the ordinance, including a full breakdown of the rules and regulations, a copy of the noticing form, landlord noticing requirements, tenant obligations, and potential penalties for non-compliance, view the Rent Review page.

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