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2. Overview

   We appreciate the opportunity to serve you. Your feedback will assist us to improve our services. Please take a few moments to complete this survey. All responses are confidential, unless you indicate that you would like us to contact you and discuss your issues in detail.

   Thank you for your interest in improving your City government.

   Sincerely,

   City of Milpitas

4. 1. Please choose one of the counter services to share your experience with us.*

   1. Over-the-Counter Permitting and Plan Review Services
   2. Other Counter Services
6. 2. Staff responded to me in a timely manner.*

   1. Strongly Agree
   2. Agree
   3. Neither Agree nor Disagree
   4. Disagree
   5. Strongly Disagree
8. 3. Staff was knowledgeable and helpful throughout the permitting process.*

   1. Strongly Agree
   2. Agree
   3. Neither Agree nor Disagree
   4. Disagree
   5. Strongly Disagree
10. 4. Overall rating of service received.*

    1. Excellent
    2. Very Good
    3. Average
    4. Poor
    5. Deficient
12. 5. Please provide additional feedback and suggestions for improvement and your contact if you would like to hear from us:
14. 6. Please share with us the project permit number and/or site address to help us evaluate and make improvement to better serve you.
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15. 1. Receive an email copy of this form.
16. Email address

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17. Submit

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