Pandemic Response Activities Updated to Operate at Stage 3

In light of the termination of the Stay Home Order and the Blueprint for a Safer Economy on June 15, 2021, the City of Milpitas will move to operate at Stage 3 (Medium Response) of the Pandemic Management Plan. Operating at Stage 3 translates to the Office of Emergency Management staffing the Emergency Operations Center (EOC) virtually to continue enhanced monitoring, and coordination with the County, who is the lead in Public Health operations. Additionally, the City’s Pandemic Management Team will keep working to prepare for continuity of City operations and provide information and take actions that will help reduce the potential risks.

The City’s response will enable staff to fulfill the four priorities of the Pandemic Response Plan:

  1. Protecting Our People: Ensuring the safety and well-being of our
  2. Continuity of Essential City Operations: Sustaining delivery of critical City
  3. Effective Communication: Ensuring timely and consistent communication internally with our employees and externally with our community.
  4. Support the Santa Clara County Public Health Department: Provide resource and communication support to assist the County Public Health Officer, the County, and all our partners in mutual commitment to protect the people of our

The aforementioned priorities will guide the response to the continuing threat posed by COVID-19 because the health of employees, residents, and businesses remains the highest priority for the City of Milpitas. The City’s shift to Stage 3 is aligned with recent actions by CDPH, Cal OSHA and the Governor.

The City is closely monitoring regulatory guidance and is coordinating the reopening of City facilities and services in a phased approach that focuses on ensuring the safety of the public and City employees. The Office of Emergency Services continues to operate the Emergency Operations Center (EOC) at a full activation level.

  • Police Department Public Lobby: The Milpitas Police Department lobby is open during business hours, 8 AM to 5 PM, Monday through Friday excluding weekends and city holidays. Supplemental safety measures are in place to ensure the safety of our staff and visitors. Community members can contact the non-emergency number (408-586-2400) for any further
  • Public Meetings: All public meetings have been on Zoom since March 2020, with live audio public comments beginning with the October 6, 2020 City Council meeting. The City started a hybrid approach with the August 5, 2021 for City Council meeting allowing people to continue attending via videoconference or attend in-person. The public may also livestream the meeting on the City’s Website, Facebook, and YouTube channel if not able to attend the live virtual
  • City Employees: All employees who have been teleworking begun returning back to on-site work on Monday, August 2 with a phased-in approach managed by each department to ensure compliance with Cal/OSHA requirements. Council meetings transitioned to a hybrid format, with on-site and virtual participation, at its August 5th Council meeting. City facilities will be open to all on August 30, 2021. With the evolving mandatory directives from the State and County, regular communications to employees are provided to ensure adherence to the latest order. The City requires all employees entering a City facility, to use the self-health check app and badge-in when entering the building for the first time. The self-health check protocols are based on guidance from the Center for Disease Control and Prevention, State and County.
  • Recreation and Community Services: Community programs, social services, center membership amenities and classes are being held in majority outdoors, with some services currently indoors at capacities previously allowed by State and County’s mandates. Additional indoor activities and special event capacities will resume in a measured approach over the next few months. Nutrition services continue through the Senior To-Go Lunch program and Second Harvest Food Bank monthly distribution.
  • Other City Services: Water, sewer, stormwater, and traffic signal operation services continue to operate at normal levels. Staff also continues to provide maintenance services for facilities, fleet, parks, enhanced cleaning for some City facilities, emergency services for trees and streets, and Underground Service Alert services for construction projects that are allowed under the County order. Staff continues to work with Milpitas Sanitation to ensure adequate staffing is available for solid waste collection in the City. Public Works staff are also working to ensure compliance with Local, State, and Federal regulations for all public works services. The City has established a virtual Utility Call Center from employees’ homes to ensure continuity of services. Meter reading staff will continue to respond to water service calls and maintain the City’s meter reading
  • Volunteers: The City’s Milpitas Volunteer Program (MVP) continues to recruit volunteers for various community support efforts during the COVID-19 pandemic. Community members looking to register as a volunteer and receive regular monthly updates on local volunteer needs can visit our volunteer page.

Public Information:

The City will continue to update its COVID-19 webpage that has been established specifically for information about coronavirus. We will also be providing regular public updates through our social media accounts on Facebook, Nextdoor, and Twitter.

Following CDC, State and County public health guidelines and/or orders, as applicable, the department will be taking a measured roll out approach with opening recreational facilities to residents. Programs that were capacity restricted under the pre-June 15th mandates, will begin operating without capacity restrictions in the coming weeks, allowing more residents to enjoy great services this summer. Other programs and services will be gradually offered in the coming weeks. And, keeping in line with applicable guidelines and/or orders, masking will continue to be required when indoors, except for children 2 and under and those with medical conditions preventing them from doing so. Some key program and event change areas are:


Milpitas Sports Center:

  • No more reservations required for lap swim, water exercise or fitness room use.
  • Reduced hours at the center are maintained to allow for continued COVID testing and vaccinations. Regular hours will be reinstated in alignment with the City’s Return to the Workplace plan implementation.
  • Additional indoor drop-in sports and fitness classes (i.e. Yoga will be added back into the schedule).


Senior Center:

  • Due to significantly increased senior lunch program participants, to-go lunches will continue through the summer. A hybrid lunch service model is being developed and anticipated to be launched in early fall.
  • Reduced hours at the center are maintained. Regular hours will be reinstated in alignment with the City’s Return to the Workplace plan implementation.


Special Events:

  • Movies in the Park & Performances in the Park
    • Those who  had already reserved family pod space will be offered seating in a premiere seating section.
    • Open seating will be allowed for the community

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