Milpitas SMART

App-based local transit service is coming to our City in September! Milpitas SMART will provide convenient and affordable connections to the Great Mall, City Hall, Milpitas Transit Center, and VTA light tail stops. Milpitas SMART will provide a convenient and affordable transit service

Milpitas SMART will provide 12 hours of service per day, five days per week, through minivans with ADA access with maximum wait times between 10 and 15 minutes. The regular adult fare will be $2.50 per ride but the City will offer a reduced fare of $1.00 per ride for youth, disabled, and low-income populations.

The City anticipates launching the service in September and is excited about how it will transform the way Milpitas’ residents and workers travel through the City.

Milpitas SMART will offer an affordable service to Milpitas’ commuters, including those not conveniently served today by transit, and significant vulnerable/transit-dependent population by supporting and complementing the Milpitas BART Station and VTA’s existing bus and rail services. The program will combine the convenience of a ride-hailing service like Uber or Lyft with the capacity and affordability of a more traditional shuttle or vanpool service. Riders will be able to request service through a mobile app and be picked up at one of many virtual locations throughout Milpitas and dropped off at one of four hubs, and vice versa. The local business community will benefit from the Milpitas OnDemand service as first mile/last mile connectivity is important to and from the Milpitas Transit Center and is a high priority for local employers.

The City of Milpitas was awarded $1,084,732 in grant funding through the Santa Clara Valley Transportation Authority (VTA) 2016 Measure B Program to implement Milpitas SMART. The program is funded by the 2016 Measure B ballot measure for a 30-year half-cent countywide sales tax. VTA established several program categories including Innovative Transit Service Models. The goal of this program category is to support affordable new innovative transit service models to address first/last-mile connections to transit and serve the vulnerable, underserved and transit-dependent population.

The City partnered with RideCo, a transportation consultant that specializes in micro-transit services, to submit a proposal for funding through the Innovative Transit Service Models Program to develop and implement Milpitas SMART. On March 4th, 2021 the VTA Board of Directors approved the recommended projects, including Milpitas SMART.

On April 5, 2022, the Milpitas City Council authorized the City Manager to execute a funding agreement with the VTA for the 2016 Measure B Innovative Transit Service Models Program. Additionally, the City Council adopted a resolution to approve and authorize the City Manager to execute an agreement with RideCo to operate Milpitas SMART.

City Council Meeting – April 5, 2022

The agenda report with attachments can be accessed here.

If you have a comment or question about this project, please contact the staff project manager Jay Lee.

Jay Lee, AICP Principal Planner