Water Services

Public Works is dedicated to providing water services to over 76,000 customers in Milpitas. Please explore the links for more information.
For water billing questions, and to set up a new water account, please contact the Finance Department at (408) 586-3100.

You can also visit Finance’s Utility Payment Services Page for FAQs related to your water bill.

New Drought-Busting tool is here to help you save water, time, and money!

Manage and track your near real-time water use through the City’s WaterSmart web portal.

Register at

The City is in a Level 2 Drought Emergency

All Milpitas residents must follow a mandatory 3-day Watering Schedule.

Learn more about the City’s water use restrictions and conservation tips by visiting



To better protect our system and our customers from water leaks, and to bill more accurately, all water meters in Milpitas are becoming smart! Contractors will be working through neighborhoods starting in late March and we are working to make this as convenient as possible. Look for postcards in your mailbox of when your neighborhood is scheduled for a conversion so that you aren’t surprised when workers arrive, but be on alert that an upgrade is coming soon! To learn more, visit

The City Council adopted the 2020 Urban Water Management Plan on June 15, 2021. Learn more here.