Citizen’s Guide to Making Commendations,
Inquiries, or Complaints

The Milpitas Police Department consistently attempts to be responsive to the needs and concerns of the people of this community. Your inquiries, complaints, and commendations are used to indicate your police department’s quality of performance and service.

We welcome commendations for personnel who perform their duties exceptionally well and encourage inquiries and complaints about questionable performance or actions. Although we make every reasonable effort to provide a high level of service and performance, we realize that not every contact with the Police Department can be satisfactory to all concerned.

The guide listed below in multiple languages is designed to provide you with information pertaining to the filing of a citizen’s complaint, commendation or inquiry regarding police service. I can assure you that every police department employee will strive to provide the most effective and professional service possible. However, should you feel that something was lacking in our response, please let us know.

Thank you,
Jared Hernandez
Chief of Police

Procedures and Forms
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To file a commendation on line please click here.

If you have any questions regarding our procedures and forms, then please contact the Patrol Watch Commander at (408) 586-2400.