For faster and easier processing, it is highly encouraged to pay by phone or online.

  • Phone payments can be made through our 24-hour toll-free line by calling 1-844-678-4546, you will need your account number.
  • Online payments can be made through our Online Bill Pay Center.
  • Cash payments can be made at any CVS or 7-Eleven store with the BARCODE printed at the back of the PAYMENT COUPON of the the utility bill.
  • Check payments can be deposited in the night-drop box located at the curb close to the entrance of City Hall (Do NOT include cash).
  • Utility payments by check can be mailed to the payment address below (Do NOT send cash):

City of Milpitas

P.O. Box 102710

Pasadena, CA 91189-2710

Finance Department


The Finance Department’s responsibilities include:

  • Ensuring premiere customer service to residents, visitors and departments
  • Supporting sound fiscal decision making
  • Facilitating the preparation of the annual budget
  • Financial planning, Strategy, analysis and transparency
  • Oversight of the City’s investment portfolio
  • Issuing business licenses
  • Procuring goods, services and contract review
  • Processing of payroll, cash collections, accounts payable payments and receipts
  • Billing and collecting for water, sewer and solid waste services
  • Management of debt, annual assessments and supporting capital planning

Finance Administration provides the overall management, organization, planning and administration of the Finance Department. Budgeting facilitates the development of the annual, and long term, citywide fiscal plan. The Operations Division provides vital internal and external financial reporting, serves as the primary external audit liaison and maintains the financial systems. Purchasing facilitates the centralized procurement of goods/services and manages the open-bid process. All divisions collectively support the City’s Mission of nurturing a fiscally sound operational model with superior services delivery.

Consecutive Years Attaining Budget & Audit Awards
Days to Issue Monthly Financial Reports
Average days to Turnaround Invoice Payments
Percent of Accurate Water Meter Reads
Number of Monthly Utility Billings - Collections
Number of vendor and Payroll checks per month

Contact Us

Accounts Payable:                                             Procurement inquiries                                       Claims inquiries: 

Cristina Benninghouse                                         Chris Schroeder                                                   Christine Nguyen

Phone: 408-586-3127                                                                     Email:

Email:               Register your business today!


Director of Financial Services:

Lauren Lai

Phone: (408) 586-3111