- Milpitas residents who participate in certain qualifying assistance programs or youth in the Foster Care or Juvenile Dependency System
- Milpitas residents who are at or below the latest HUD Low or Median Income limit for this area
- Milpitas residents who are experiencing a temporary financial hardship that has reduced their income to Tier 2 level or lower qualify for Tier 3 (Temporary).
Customers who participate in qualifying assistance programs or youth in the Foster Care or Juvenile Dependency system are Tier 1 (Very Low Income). Others who are at or below HUD Low Income Limits for the Santa Clara County are Tier 2 (Low Income). Individuals and families experiencing temporary financial hardship due to job loss, loss of a primary wage earner, serious illness or a government shutdown are Tier 3 (Temporary).