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1. Can I cancel a class and receive a refund or transfer into a different class?

In order to receive a refund check, you must submit the Transfer/Refund Request Form to the office 10 calendar days prior to the first Class/Camps. "Class" shall mean all of the meetings for each separate activity per session. A $10 service charge is withheld from each Class/Camps you are requesting a refund for. Material fees are non-refundable if you cancel/transfer out of the class. All transaction fees are non-refundable. Should a Class not meet its minimum number of students within 3 days of starting, it will be canceled, and a full refund is issued.

Please Note: If your class payment was made with a credit card, refunds cannot be credited back to the credit card. Transferring from one Class to another Class is permitted with a $10 processing fee, as long as the office is notified with a Transfer/Refund Request Form 7 calendar days prior to a Class starting.

2. When do I receive the refunded check?

You will receive your refund check in the mail in 30 days.

3. Can you credit back my credit card that was used at time of registration?

No, refunds are only issued in mailed checks and credit to your City Recreation account.

4. Is the processing fee refundable?

No, processing fees are non-refundable.