Show All Answers

1. How do I report a maintenance issue to the City such as water leaks, potholes, streetlight problems, graffiti, illegal dumping and other quality-of-life issues?

In an emergency, where the public health and safety is in danger, please call 9-1-1. In all other situations during business hours (Monday to Friday 8:00 am – 5:00 pm), call (408) 586-2600.  

On weekends and after business hours, call Milpitas Police Non-Emergency (408) 586-2400. You can also report it through the MyMilpitas App. 

2. How do I know if my tree is a City or Private Street Tree?

Street trees are located in the public right-of-way between the curb and sidewalk.The City’s Public Works Department is responsible for removing and pruning street trees. It is unlawful for a resident to prune or remove a street tree. 

Submit a service request to prune or remove a City street tree via the MyMilpitas App or calling (408) 586-2600.

3. Who do I contact for questions about my water, sewer or recycling / garbage bill or to set up a new account?

For water or sewer billing questions, or to set up a new water account, please contact the Finance Department at (408) 586-3100 or visit the Finance Department’s Utility Payment Services.

For recycling or garbage questions, please contact Milpitas Sanitation Customer Service at (408) 988-4500 from Monday – Friday, between 8 a.m. to 6 p.m., or via email at info@MilpitasSanitation.com. For detailed information about volume-based garbage rates, recycling and other solid waste services, please visit the Milpitas Sanitation website.

4. How do I get rid of miscellaneous large items?

Milpitas residents have a number of FREE options to dispose of bulky items:

• Bulky Item Pick-Ups: Single-family residential customers in Milpitas are entitled up to 4 free bulky item/clean ups in a rolling 12-month period (must be scheduled at least 8 weeks apart). 
• Zanker Voucher: Contact the City of Milpitas at (408) 586-3341 or MilpitasRecycles@milpitas.gov to request a voucher that allows you to dispose of accepted bulky items at the Zanker Material Processing Facility at 675 Los Esteros Road in San Jose.
• Neighborhood Clean-Ups: Contact the City of Milpitas by calling (408) 586-3341, e-mailing MilpitasRecycles@milpitas.gov, or visiting our Large Item Pick-up & Clean-ups page to find out when and where upcoming neighborhood clean-ups will occur. Register for the clean-up date that works best for you.

For details and information on all of the bulky item disposal options, visit Milpitas Sanitation's Bulky Item and On Call Clean-up Program page.

Paid options include:

• For large item removal projects, you can rent a debris bin and schedule a pick-up from Milpitas Sanitation. 
• Multi-family residential complexes can arrange for a bulky item pick-up/clean up for a fee. All fees must be prepaid. For more information, visit: Milpitas Sanitation's Multi-Family Bulky Item and On Call Clean-up Program page.

5. How do I get rid of my household hazardous waste (e.g. paint, unused medication, sharps, batteries, etc.)?

Schedule an appointment or find a drop off location for household hazardous waste at Santa Clara County's Household Hazardous Waste website. 

If you live in a single-family home in Milpitas, you are eligible for free curbside pick up of batteries, used motor oil/oil filters, and used cooking oil:

•  Battery Collection: Place household batteries inside a clear plastic zipper-lock style bag (no car batteries allowed). Please tape the terminals on lithium and 9-volt batteries. Place the bag on top of (not inside) your Blue Recyclables Split Cart for collection.
• Used Motor Oil and Filters: Contain used oil in a sealed 1-gallon, screw-top container* and filters in a sealed zipper-lock style bag*. Place next to (not inside) your blue recyclables split cart for collection. 
• Used Cooking Oil: Contain used cooking oil in a sealed 1-gallon, screw-top container*. Place next to (not inside) your blue recyclables split cart for collection.  

 *Free screw-top containers/bags provided by Milpitas Sanitation. Call to request at (408) 988-4500. 

6. What is the City’s street sweeping schedule?

To learn more about your neighborhood’s street sweeping schedule, view the City of Milpitas Street Sweeping map or call Milpitas Sanitation Customer Service at (408) 988-4500. You may also search for your service schedule by home address here.

You can also report street sweeping complaints to Milpitas Sanitation at (408) 988-4500, or by contacting the City of Milpitas by emailing MilpitasRecycles@milpitas.gov, or through the MyMilpitas App,