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No, processing fees are non-refundable.
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In order to receive a refund check, you must submit the Transfer/Refund Request Form to the office 10 calendar days prior to the first Class/Camps. "Class" shall mean all of the meetings for each separate activity per session. A $10 service charge is withheld from each Class/Camps you are requesting a refund for. Material fees are non-refundable if you cancel/transfer out of the class. All transaction fees are non-refundable. Should a Class not meet its minimum number of students within 3 days of starting, it will be canceled, and a full refund is issued.
Please Note: If your class payment was made with a credit card, refunds cannot be credited back to the credit card. Transferring from one Class to another Class is permitted with a $10 processing fee, as long as the office is notified with a Transfer/Refund Request Form 7 calendar days prior to a Class starting.
You will receive your refund check in the mail in 30 days.
No, refunds are only issued in mailed checks and credit to your City Recreation account.