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1. What are the instructor ratios for the swim lessons?
2. What skills will my child learn from Tiny Tots and/or Learn-To-Swim?
3. What are the Advance Level Swim 4, 5, and 6?
4. What is the water temperature?
5. Are diapers or pull-ups allowed?
6. Is my child allowed to wear flotation devices?
7. Why has my child been in the same level multiple times?
8. How can I prevent my child from vomiting in the pool?
9. What happens if my swim lesson is canceled due to a vomit or fecal incident?
10. How early should I put sunscreen on my child? What are the outside showers for?
11. Why are bystanders not allowed to stand on the pool deck?
12. Why does my child have a different instructor today?
13. Where is the designated sitting area for parents/guardians/bystanders while waiting for a swim lesson?
14. Can I take photos of my child during swim lessons?
15. How long are the swim sessions and classes?
16. What is the Parent and Me Lesson?
17. Can my child wear a swim cap and goggles?
18. What is the proper swim attire?
19. Are daily check-ins mandatory?
20. Will I, as a parent, be allowed in the Youth Locker Rooms?
21. When will I be able to use the Family Changing Room?
22. Can parents enter the training pool?

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1. Will I be notified by the City when my web form submission has been received?
2. How long will it take for a BMR unit to become available?
3. How do I apply for a preference?
4. What if our address or contact information changes?
5. What if the home offered is too small?
6. Do I need to attend a first-time home buyer course?
7. Does the City complete a credit check?

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1. What are the Building and Safety Department contacts and hours?
2. When is a Permit required?
3. When is a Building Permit not required?
4. When is an Electrical Permit not required?
5. When is a Mechanical Permit not required?
6. When is a Plumbing Permit not required?
7. How can I get an estimate for the Building Permit fees?
8. Which fees do I have to pay at submittal time and also after my plans are approved?
9. Which permits can be obtained online, (E-Permits)?
10. Which permits can be obtained over the counter?
11. Can I setup an appointment for reviewing my plans?
12. Can I request "overtime" (after hours) plan check?
13. What will happen after I submit my plans for review?
14. How long does it take to review my plans?
15. Who can obtain a Building Permit after the plans are approved?
16. Can I do work before obtaining a Building Permit if plans are already submitted for review?
17. What are the applicable codes used by the City of Milpitas, Building and Safety?
18. What are the design wind load and wind exposure that must be used for structures constructed in the City of Milpitas?
19. How can I schedule an inspection?
20. Can I schedule an inspection online?
21. How can I cancel or reschedule an inspection?
22. How much is a re-inspection fee and when is the re-inspection fee applicable?

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1. What are the purposes of CERT?
2. What deliverables does CERT offer to the community?
3. What does the CERT training program consist of?

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1. What do I do if online incident reporting is not right for me?
2. What if this happened in another city can I file a report using this online police citizen reporting system?
3. What if this happened on a state Freeway?
4. What is a known suspect?

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1. ¿Qué hago si realizar una denuncia en línea no es lo apropiado en mi caso?
2. ¿Si el incidente ocurre en otra ciudad, puedo utilizar este sistema de denuncia?
3. ¿Qué pasa si el incidente ocurre en una Autopista Estatal?
4. ¿Qué es un sospechoso conocido?

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1. How do I get a Knox Box for my new business?
2. I need to set up a Fire Inspection before my new business opens. How do I proceed with such a request?
3. I have a False Alarm going off at my building because I burnt the toast again. Who should I call to inform them of the false alarm?

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1. How do I obtain a copy of a Milpitas Fire Department Incident or Fire Report?
2. My child’s school would like a visit by the City of Milpitas Fire Department to talk about what it entails to be a Fire Fighter and/or to visit a Fire Station. How can I arrange such a request?
3. I live within the City of Milpitas and my home owner’s insurance wants to know my ISO Rating. What is it?
4. Do you take back prescription drugs or sharps at your fire stations?
5. Who do I contact for a leaky fire hydrant within the City of Milpitas?
6. Why does a fire truck come when I only requested an ambulance?
7. Where should I place my smoke detectors?
8. Can the Milpitas Fire Department install or check my child’s safety seat for proper installation?
9. Does the Milpitas Fire Department offer bicycle registration?

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1. I am performing an Environmental Property Assessment. How can I review the Fire Department's files for compliance information?
2. How can I obtain a blank Hazardous Materials Business Plan?
3. My company will be opening a facility in Milpitas. What is the procedure my company should follow?
4. I am a homeowner and have, over the years, accumulated waste material such as waste oil, paint, swimming pool chemicals and drain cleaners. How can I dispose of this material?
5. What is non-point source pollution?
6. Am I required to complete a Hazardous Materials Business Plan?
7. Do I need a Hazardous Materials Business Plan or a Hazardous Material/Waste Registration Form?
8. Where do I submit my completed Hazardous Materials Business Plan or Hazardous Material/Waste Registration Form?
9. I plan to install a new piece of equipment in my facility. Do I need Fire Department's approval?

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1. What should I do if I receive the following message:?The username or password is incorrect?
2. I forgot my username. What should I do?
3. I forgot my password. What should I do?
4. The system is not accepting my new password. What should I enter?
5. I need a new password, but no longer have access to the email address where the reset password email was sent. What should I do?
6. I requested a reset password link but have not received it. How long does it normally take?
7. I signed up to receive Job notifications (Job Interest Cards), but I am unable to apply/log in to submit my application. What do I do?

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1. I have completed all my Work, Education, References, and Additional Information sections, but do not see a place to submit the application. What should I do?
2. How do I proceed to the next step?
3. What if I’m not ready to submit my application at this time?
4. How do I save my information?
5. I was unable to submit an application before the closing date. Can I still apply for the position?
6. I made an error on my submitted application. Can I make changes?
7. I am unable to add an attachment to my application template. How do I attach a document?
8. I forgot to add an attachment (for example, my résumé or cover letter) to my job application. How do I add an attachment to an application I’ve already submitted?
9. I am trying to submit/confirm my application, but I am unable to proceed. The system keeps taking me back to the application steps. What do I do?
10. Is it possible to withdraw my application from an organization?
11. How do I print my application?
12. Can I view positions I have applied for?
13. How do I find the status of my application?
14. How can I be sure my application was received?
15. Can I delete applications I previously submitted?
16. How do I notify an organization of changes to my home address, email address, or other information?
17. How can I get in touch with the organization with City of Milpitas Recruiting?
18. How do I know if I am qualified for a particular job?
19. Can I submit a paper application?
20. I have a question pertaining to a particular job posting, for example, a specific requirement or organization-wide/supplemental question. Who can I reach out to?

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1. How do I apply for a job?
2. How long does it take to complete the process?
3. I clicked on the position name, and am able to see the description, however I do not see an Apply tab. How do I apply for the position?
4. Can I automatically be notified when new positions open?
5. What is the Close Date on a job posting?
6. How do I complete an online application?
7. How can I change my username?
8. How can I change my application template name?
9. Why can’t I create more than one application template?

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1. What is an email address and how do I create one?
2. How do I create an account?
3. When I try to create an account or update my email address, I get the message?Email not available! What does that mean? I do not remember creating an account with GovernmentJobs.com.
4. I have more than one account. How can I merge them?
5. Is it possible to delete or reset my account?
6. Do I need to create multiple accounts for different agencies?
7. What if I share my email address with another person?
8. Can I share a Governmentjobs.com account with my spouse, relative, friend, etc.?
9. What web browser should I use?

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1. Why is Milpitas considering smoke free strategies?
2. What is multi-unit housing?
3. What smoking products does this policy apply to?
4. What's next?
5. What are other cities doing?
6. What about policies for retail tobacco businesses?

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1. What Zoning District is my property located in?
2. What are the development standards (i.e. setbacks, height, etc.) for my property?
3. What are the development standards regarding the Hillside Combining District?
4. What types of development or new businesses require Planning Commission and/or City Council approval?
5. Do I need a permit to reface my sign?
6. I would like to obtain a temporary banner for my business. What is the process?
7. What is a variance?

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1. Can I use SB9 to split my parcel?
2. Can I rent out the units created by and SB9 project?
3. Does SB9 apply to homeowners' associations (HOAs)?
4. How does the Permit Streamlining ACT apply if these are ministerial actions?
5. Can I partially or completely demolish and existing dwelling for by SB9 project?
6. What are the qualifications for an Accessory Dwelling Unit?
7. What is needed for a Junior Accessory Development Unit?

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1. How can you get involved?
2. How does this study differ from the Bay Area Air Quality Management District's South Bay Odor Attribution Study?

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1. Where do I recycle e-waste?

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1. How do I report a maintenance issue to the City such as water leaks, potholes, streetlight problems, graffiti, illegal dumping and other quality-of-life issues?
2. How do I know if my tree is a City or Private Street Tree?
3. Who do I contact for questions about my water, sewer or recycling / garbage bill or to set up a new account?
4. How do I get rid of miscellaneous large items?
5. How do I get rid of my household hazardous waste (e.g. paint, unused medication, sharps, batteries, etc.)?
6. What is the City’s street sweeping schedule?

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1. What constitutes as HHW?
2. Why recycle HHW?
3. How do I recycle HHW?

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1. Do I need a permit to prune or remove a tree on my property?
2. How do I report a fallen tree or branch?
3. Does the City of Milpitas have a regular maintenance schedule?
4. Who is responsible for watering new street trees?
5. I have an issue with roots from a street tree. Who is responsible?
6. When can a tree be removed?
7. If my street tree is removed, can I have the wood?

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1. What is recycled water?
2. What is recycled water used for?
3. Is recycled water regulated?
4. Is recycled water safe to drink?
5. Is recycled water safe for children playing in parks?
6. How will I know if a site is being watered with recycled water?

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1. Why divert waste?
2. Who is impacted and how can you comply with the new law?
3. What counts as organic?
4. What goes in the green yard trimmings cart/bin?
5. What goes in the food scraps compartment (residences) or dedicated food scraps cart/bin (for businesses/multi-family complexes)?
6. What do I need to do?
7. What happens if I choose not to participate and do not subscribe to food waste collection?
8. I need help to determine how/if my service is adequate. Who do I contact?
9. I am a business that regularly deals with food. Do I have to donate my edible food?
10. I need more information. Where can I learn more about SB 1383?
11. I have questions, is there someone that I can contact in the City of Milpitas?

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1. What is a Side Sewer?
2. What is a Sewer Main Line?
3. Does the City fix sewer lines on private property (House Sewer)?
4. Does the City fix sewer lines on the public side (House Lateral)?
5. Can I get the City to install a sewer cleanout if I do not have one?
6. Do I need a permit to repair my Side Sewer?
7. What is a sanitary sewer overflow (SSO)?

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1. Who do I call to report a clogged catch basin, flooded streets, or illegally dumped materials in the public right-of-way?
2. What is stormwater pollution?
3. What is a watershed?
4. Is storm water treated before it flows into the ocean?
5. How can I help keep my neighborhood and local waterways pollution free?

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1. Who provides street sweeping services and how do I contact them with questions and concerns?
2. Why can't I park on the street on my street sweeping day?
3. I saw the street sweeper driving at 25 miles per hour (mph) with the brooms up. Why isn't it sweeping my neighborhood?
4. Why did the street sweeper park for a few minutes in my neighborhood and then drive off?
5. Can I put leaves out for the street sweeper to pick up?

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1. What is going to happen during the pilot and how do I participate?
2. How were the neighborhoods chosen?

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1. What is the street sweeping schedule?
2. What are the street sweeping guidelines?
3. Who do I contact to trim trees away from traffic signs, signals, and/or from obstructing line of sight?
4. How do I report a malfunctioning traffic signal or street light?
5. What if I can't move my vehicle on street sweeping day?
6. How do I report a pothole?

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1. Where does the City of Milpitas receive water?
2. Why does the meter service charge increase with meter size?
3. What are the water use regulations?
4. What can I do to reduce my water bill?
5. Why are water rates going up if the drought requires us to use less water?
6. Why do water rates vary from city to city?

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1. What are the instructor ratios for the swim lessons?
2. What skills will my child learn from Tiny Tots and/or Learn-To-Swim?
3. What are the Advance Level Swim 4, 5, and 6?
4. What is the water temperature of the City's pools?
5. Are diapers or pull-ups allowed?
6. Is my child allowed to wear flotation devices?
7. Why has my child been in the same level multiple times?
8. How can I prevent my child from vomiting in the pool?
9. What happens if my swim lesson is canceled due to a vomit or fecal incident?
10. How early should I put sunscreen on my child? What are the outside showers for?
11. Why are bystanders not allowed to stand on the pool deck?
12. Why does my child have a different instructor today?
13. Where is the designated sitting area for parents/guardians/bystanders while waiting for a swim lesson?
14. Can I take photos of my child during swim lessons?
15. How long are the swim sessions and classes?
16. What is the Parent and Me Lesson?
17. Can my child wear a swim cap and goggles?
18. What is the proper swim attire?
19. Are daily check-ins are mandatory?
20. Will I, as a parent, be allowed in the Youth Locker Rooms?
21. When will I be able to use the Family Changing Room?
22. Can parents enter the training pool?

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1. Can I register classes for my friend and/or non-immediate family members?
2. What documentation can be used as proof of residency?
3. What happens when the class I am registering for is full?
4. When is the last day I can register my child for a class?

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1. May I reserve a facility through the phone?
2. What documentation can be used as proof of residency?
3. Can I drop off and/or store items prior to my reservation time?

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1. How can I volunteer with the City of Milpitas?
2. Can I use my Sports Center membership at the Senior Center and vice versa?
3. Do you charge a fee to attend the Summer Concert Series or Movie Night Out?
4. How can I become an instructor?

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1. May I reserve a park over the phone?
2. What does a park reservation guarantee me?
3. Can I serve alcohol when reserving a park?
4. Can I have a bounce house at my event?

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1. Can I cancel a class and receive a refund or transfer into a different class?
2. When do I receive the refunded check?
3. Can you credit back my credit card that was used at time of registration?
4. Is the processing fee refundable?

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1. Who is eligible to receive a Gold Scan Card?
2. Is there a cost, and where does my donation go to?
3. Do I need to make reservations for lunch?
4. I’m on the waitlist. What happens next?
5. What is a Meal Punch Card, and how much does it cost?
6. What do I bring when checking in for my meal?
7. Who provides the catered food?

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1. What is a short-term rental?
2. What is a "host"?
3. How do I register with the City of Milpitas as a business and a short term rental?
4. Did the primary law on short-term rentals change?
5. What are the rules for Live / Work Units?
6. What properties are ineligible for short-term rentals?
7. Are there any fees associated with operating a short-term rental?
8. What are the laws regarding other types of rentals?

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1. What are the Milpitas SMART health guidelines during the COVID-19 pandemic?
2. Where can I ride Milpitas SMART?
3. What are the Milpitas SMART service hours?
4. How is this different from Uber or Lyft and other transit services in the area?
5. What other modes of transit can I connect to?
6. Where can I board Milpitas SMART?
7. What type of seats can I book?
8. How much does it cost for a ride?
9. Am I eligible for a reduced fare?
10. How do I pay for a ride?
11. How do I book in advance?
12. How do I schedule a trip?
13. How do I cancel or change a scheduled ride?
14. Can I book in another language besides English?
15. How do I know when a driver will pick me up?
16. How will I recognize my Milpitas SMART ride?
17. How long will the driver wait for me?
18. What if I cancel or do not show for my ride?
19. Will I be able to rate my trip?
20. What is Milpitas SMART's policy for car seats?
21. What if I am traveling with a service animal or pet?
22. Who will be my driver and are they required to have background check?
23. What if I have comments, concerns, or questions about Milpitas SMART?

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1. What is "Occupancy Tax"?
2. What is the TOT rate?
3. Do I need to submit a monthly report even though Airbnb collects and remits TOT on my behalf?
4. What does 'taxable receipts' include?
5. What information do I need to provide for the monthly report?
6. When and how do I remit TOT and my monthly reports?
7. Can I remit the TOT payment in person, or can I mail it and pay via check?
8. I did not conduct any rentals during the reporting month. Do I still need to complete a monthly report?
9. What happens if I do not remit TOT or submit a monthly report by the specified deadline?
10. Who can claim a tax exemption?

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1. What is CEQA?
2. How does CEQA require public agencies to measure transportation impacts?
3. What is Level of Service (LOS)?
4. What is Vehicle Miles Traveled (VMT)?
5. Why is the City changing its method for analyzing transportation impacts?
6. What does this mean for the City of Milpitas's ongoing current and long-range planning efforts?
7. What is the timeline for these changes?
8. Does my ability to engage in land use and transportation decisions change?
9. How will this change impact the City's ability to ask developers for transportation investments?
10. How will the CEQA process change?
11. Will the shift to VMT make it easier or harder to develop in my neighborhood?
12. How will the shift to VMT impact new development projects?
13. How will this change impact housing and housing affordability?
14. How does this change impact the environment?
15. What are the impacts o business?
16. How are transportation impacts minimized or mitigated now compared to before?
17. How will this change impact parking?

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1. What is Wage Theft?
2. What does the new ordinance do?
3. What is a final court order or administrative action?
4. What businesses are affected by this ordinance?
5. Who do I contact if I am an employee trying to enforce a final court order or administrative action?
6. Will the City automatically revoke the business license of an employer that has a Wage Theft violation?